Privacy Policy
Effective Date: September 30, 2026
Artisan Alliance is a brand marketplace of the Ibu Foundation, a 501(c)(3) nonprofit organization. In this Privacy Policy, “we,” “us,” and “our” refer to the Ibu Foundation operating Artisan Alliance.
This policy explains how we collect, use, and share personal information when you visit artisanalliance.org, make a purchase or donation, subscribe to communications, or otherwise interact with us.
Information We Collect
Depending on how you interact with us, we may collect:
Contact information, such as your name, email address, telephone number, and billing or shipping address.
Transaction information, such as items purchased, order history, donation amounts, and payment confirmations.
Information you provide, such as messages, inquiries, event registrations, preferences, or responses to surveys.
Technical and usage information, such as your IP address, browser type, device information, pages visited, and interactions with our website and emails.
Payment information is handled by the payment provider used at checkout or when making a donation. Please review that provider’s privacy policy for information about its practices.
How We Use Your Information
We may use your information to:
Process purchases, donations, returns, and refunds.
Fulfill orders and provide shipping updates.
Respond to questions and provide customer or donor support.
Send receipts, confirmations, and other transactional communications.
Send newsletters, product updates, event invitations, and information about our mission and fundraising activities, consistent with your preferences and applicable law.
Understand website use and improve our website, services, and communications.
Detect fraud, maintain security, keep records, and meet legal obligations.
Information collected through Artisan Alliance may be used by the Ibu Foundation for these purposes, including communications about its charitable work.
How We Share Your Information
We may share personal information with service providers that help us operate our website and organization, including providers of website hosting, e-commerce services, payment processing, shipping, email communications, donation processing, and analytics.
When an order is fulfilled directly by a participating brand or artisan partner, we may share the information needed to fulfill and support that order, such as your name, shipping address, and relevant order details.
We may also disclose information when required by law or when reasonably necessary to protect our organization, customers, donors, or others against fraud, security threats, or unlawful activity.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity, and measure the effectiveness of communications.
You can manage cookies through your browser settings. Disabling certain cookies may affect website features or checkout functionality.
Your Choices and Privacy Requests
You can unsubscribe from marketing emails using the unsubscribe link included in those messages. You may still receive communications relating to purchases, donations, or other transactions.
To request access to, correction of, or deletion of your personal information, contact us at info@ibumovement.org. Depending on your location and applicable law, you may have additional rights, including rights to receive a copy of your information or opt out of certain uses.
We may need to verify your identity before completing a request. Certain information may need to be retained for legal, accounting, transaction, or other permitted purposes.
Donor Privacy
Donor information is used to process gifts, provide acknowledgments, maintain records, and communicate about the Ibu Foundation’s work.
Information Security and Retention
We use reasonable administrative, technical, and organizational measures to help protect personal information, including limiting access to authorized personnel, using password-protected systems, and reviewing access permissions, to help protect personal information. No method of electronic transmission or storage is completely secure.
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling transactions, maintaining required records, resolving disputes, and meeting legal obligations.
Children’s Privacy
Our website is intended for a general audience and is not directed to children under 13. If you believe a child under 13 has provided personal information to us, please contact us so we can investigate and take appropriate action.
External Websites
Our website may contain links to websites operated by brands, artisan partners, donation platforms, or other third parties. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. We will provide additional notice when required by applicable law.
Contact Us
For questions about this policy or requests concerning your personal information, contact:
Ibu Foundation — Artisan Alliance
Email: Info@ibumovement.org